In today’s environmentally conscious world, sustainability is no longer just a trend but a business imperative. The UK high-net-worth (HNW) population presents a significant opportunity for wealth managers to tap into the growing demand for sustainable investments. However, to effectively target this market, it is crucial to understand the different segments within the HNW population and tailor your approach accordingly. Let’s explore the three key segments within the wealthy UK population and how you can capture their attention and loyalty.
Empowered Individualists:
This segment comprises individuals who are engaged in sustainability but may feel overwhelmed by the prospect of making significant lifestyle changes. These individuals focus on their immediate world – their career, business, and family so sustainability has to fit into that.
How to engage this audience:
- To connect with this group showcase how your sustainable investment options align with their values and allow them to actively contribute towards minimising their environmental impact.
- Offer small, manageable steps they can take to integrate sustainability into their investment portfolios, thus making the decision easier for them.
Conscientious Traditionalists:
These individuals are characterised by their strong sense of responsibility and concern for climate change. They are seeking sustainable options, but haven’t done much yet – they like their current lifestyles and their wealth matters into retirement.
How to engage this audience:
- Highlight your commitment to environmental impact and emphasise how your products and services promote sustainability.
- Make sustainable product options easily accessible and showcase your efforts in this regard, ensuring that this group feels supported in their desire to make steps into a positive impact.
Defiantly Disengaged:
This segment holds conservative values and is sceptical of sustainability efforts promoted by established institutions. Be cautious when communicating with this group, as aggressive messaging on sustainability may have a negative impact.
It’s essential to identify this segment within your client data to avoid offending them.
How to engage this audience:
- Instead of attempting to change their opinions, focus on building trust.
- Offer alternative investment options that coincide with the opportunities that sustainable investing offers.
How to maximise the opportunity?
1. Focus on education
Wealth managers have a unique opportunity to educate HNW individuals about the potential long-term benefits of sustainable investing. Highlight the positive impact that sustainable investments can have on returns, risk management, and future-proofing their portfolios.
2. Partnership with sustainable organisations
Collaborate with sustainable organisations and experts to ensure your investment options align with the latest sustainability standards. This partnership will not only enhance your credibility but also attract like-minded investors who value the expertise and integrity of your offerings.
3. Customised investment solutions
Tailor your investment solutions to meet the specific needs and preferences of each segment. This could include thematic funds, impact investing, or ESG screening options, allowing clients to align their investments with their personal values.
4. Technology-driven experiences
Leverage technology to provide easy-to-use platforms that offer real-time insights into the sustainability performance of investments. Provide personalised reports and transparency, allowing clients to track the progress and assess the impact of their investments.
What’s next?
Sustainable investing is no longer a niche market; it is becoming a hygiene factor and a driving force in the investment landscape. By understanding the different segments within the UK HNW population and tailoring your offerings to their specific needs and preferences, you can position yourself as a trusted partner in sustainable wealth management. Embrace the opportunity to attract and retain high-net-worth clients who are seeking to make a difference while securing their financial future. The time to act is now, so don’t miss out on being at the forefront of the sustainable investing revolution.
Related content
- UK high net worth confidence takes a tumble
- Reflecting on our work to date: supporting clients through Consumer Duty and beyond
- Scrapping of lifetime pension contribution cap boosts wealth managers
- Understanding and targeting the future wealthy
Related proposition: BrandVue Wealth
Savanta’s BrandVue Wealth is a cost effective and reliable source of data tracking perceptions of leading wealth management brands to provide insight on the effects of campaigns, the competitive brand environment, and how to reach the wealthy before they need advice and management. For more information please click here.
To find out more about the work our wealth & luxury team do, or to speak to one of our wealth specialists, please click here.