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Cleared for takeoff

Research for the aviation sector

The environment in which airports operate has changed markedly in recent years, with COVID-19 presenting an enormous crisis for the aviation industry. As recovery continues, aviation organisations are looking ahead to their long-term strategy, and airports in particular face a diverse and challenging range of issues. To help you navigate these complexities, Savanta’s ‘Cleared for takeoff’ document outlines how we can support organisations in the sector.’ - Download in full today.

James Rentoul Senior Director 11/08/2023

Download the full proposition document and gain insights into how we answer the burning questions many of our clients are asking right now around:

  • How can airports continue to serve customers while remaining compatible with ambitions to achieve Net Zero?
  • With passenger behaviours and the composition of travellers markedly different to before the pandemic, how can airports best tailor their services?
  • What is driving the rapid increase in the number of passengers requiring assistance, and how can services be adapted accordingly?
  • How can airports ensure they are a positive influence on local communities?
  • What benefits do employees want in an increasingly competitive environment?
  • How to best progress infrastructure projects in a way that satisfies public and stakeholder concerns?
  • How can you encourage passenger numbers and repeat business?
  • How can the retail experience be optimised to meet what today’s airport customer wants?
  • How are you perceived by stakeholders – MPs, councillors, business leaders, suppliers and others?

Learn how we can help your business balance the often conflicting expectations and needs of stakeholders, with real case examples, download our full proposition here.

“Savanta have been a valued research partner to Heathrow since 2015, delivering research among a wide range of public and stakeholder audiences. We greatly value the flexibility and agility they bring, which allows us to respond to fast-changing organisational requirements. Savanta’s insights inform our organisational strategy and help us to plan for the future with confidence.” – Research & Insights Team, Heathrow.

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