Wiggin Ransomware Survey

An omnibus survey on behalf of Wiggin on public attitude towards ransomware following the cyber-attacks on the NHS and across the world.

More than seven in ten (72%) adults in Britain say they are confident in their Bank or Building Society to manage and secure their data online, while around three in five (57%) say the same of an online retailer. Just a quarter (26%) say they are confident that social media sites would manage and secure their data online.

Nearly nine in ten (87%) British adults say that the business community should be doing more to stop cybercrimes from happening, while four in five (81%) of British adults say they would be reluctant to share their personal data with a company that had been hacked.

If an online data loss were to occur at a company or organisation that held their personal data, more than seven in ten (72%) of the British public say that they would change their password on accounts they hold with them, and more than half (53%) would contact the customer services team. A quarter (24%) say they would seek to take legal action or receive financial compensation.

Date Published: 22/05/2017

Categories: Consumer | GB | Public and communities | Technology & Telecoms

Client: Wiggin

Methodology

ComRes interviewed 2,040 GB adults online between 17th and 18th May 2017. Data were weighted to be representative of all British adults aged 18+ by age, gender, region and socio-economic grade.