CAA Aviation Consumer Survey Wave 6

Survey of UK adults on behalf of the CAA on usage of and attitudes towards aviation

Overall, 82% of UK adults say that they were satisfied with the overall travel experience.
However, satisfaction has decreased from 90% in Spring 2016.
People from Northern Ireland, the North West and the North East are the most likely to be positive about their recent flying experience.

Date Published: 21/12/2018

Categories: Consumer | Public and communities | Transport | UK

Client: Civil Aviation Authority (CAA)

Methodology

ComRes interviewed 3,538 UK adults online and via telephone between 20th September and 17th October 2018. Data were weighted to be demographically representative of all UK adults by age, gender, region, and working status.