Skip to Content

AOA – Border report

The public want waiting time targets at UK airports to be halved.

  • British public expect UK and EEA passport holders to wait no more than 12 minutes at passport control in airports.
  • 25 minutes is thought to be an acceptable waiting time for non-EU citizens.

Date Published: 2/7/2018

Categories: Infrastructure | International | Public and communities | Transport | UK

Client: Airport Operators Association (AOA)


ComRes interviewed 2,042 GB adults aged 18+ between 4th – 5th April 2018. Data were weighted to be demographically representative of all GB adults aged 18+ by age, gender, region and social grade.

  1. AOA_Public-Border-Attitudes_060418 0.02 MB.

View Polls

Read More