BrandVue Home Services is the largest, most granular brand, audience and customer tracker in the market. This rigour enables us to provide detailed research and analysis, forming beneficial insight to various industry sectors.
The BrandVue Home Services dashboard gives you key industry trend reports and offers clarity on exactly what drives brand performance in the marketplace and how to improve it. It’s a cost-effective way to access enormous sample sizes for your brand and competitors from a sector specific survey.
- BrandVue Home Services will help provide you with:
With 20,000 interviews every year, daily quotas are set to ensure nationally representative research samples, and provide an accurate, weekly representation of large and niche home services brands. Our online surveys are delivered using award-winning technology.
The 15-minute questionnaire is accessible to respondents on all digital devices and has a built-in facility to include ad-hoc trigger questions, helping to provide home services industry trend reports in record time. No more waiting for your next report or giant workbooks.
The BrandVue online dashboard compiles all survey data in real-time to deliver accurate, up-to-date information in an easy-to-use format.
The BrandVue dashboard can be customised to your needs, including key demographic group focus, non-competitor brand exclusion, peer spotlighting, and bespoke break inclusion.
BrandVue Home Services benefits
Build market intelligence
Track and share your great work. Understand your sector, beyond your brand. Who’s in growth or decline? What are the key trends? Where are your opportunities and threats?
Improve audience understanding
Win more share of spend from your competitors. What makes your customers unique? Identify top line demographics, media consumption, content types, social media usage, hobbies and interests.
Improve brand performance
Prove business value to internal and external stakeholders. Plot where you and your competitors are positioned in the market. Measure brand perceptions, awareness, familiarity, advantage, and brand affinity
Drive marketing performance
Track saliency measures in-line with activity. If and how is your brand being heard or seen? How are brand perceptions shifting? Demonstrate value of media spend by tracking positive (and negative) buzz, advertising awareness, and spontaneous awareness.
Improve customer acquisition
Unearth what prospective customers want and where they’re shopping. Identify opportunities to drive efficiency in your customer journey through adoption funnel analysis, brand mapping and spontaneous awareness positioning.
Maximise customer retention
How often are your customers returning to you? And how can you get them to do it more often? We help you understand your brand perception and where you stand out by analysing your customer experience, customer satisfaction (online and in-store), net promoter score (NPS) and lapsed customers.
In my opinion, BrandVue remains the leader in brand tracking within the restaurant sector and is an instrumental source of data that helps to inform strategic direction and business targets. The ongoing development of the product and the underlying technology will be sure to maintain this position, and we look forward to continuing to work together in the future.
"BrandVue is one of our priority data sources for measuring performance within the competitive context.”
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If you’d like to speak with one of our experts right now, please call: +44 (0) 20 7632 3434