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What is technology market research?

Technology market research is the process of gathering, analysing, and understanding data about the technology industry, its markets, products, and target audiences. Any organisation operating in this rapidly evolving sector needs to keep ahead of the curve when it comes to market intelligence. Market research provides valuable insights that enable more informed decision-making about product development, marketing strategies, and overall business planning.

Emma Callaghan Head of Public & Corporate 19/09/2024

Technology market research is the process of gathering, analysing, and understanding data about the technology industry, its markets, products, and target audiences. Any organisation operating in this rapidly evolving sector needs to keep ahead of the curve when it comes to market intelligence. Market research provides valuable insights that enable more informed decision-making about product development, marketing strategies, and overall business planning.

What are the key elements of technology market research?
Technology market research answers some crucial questions:

  • What is the market size, growth potential, segmentation, and competitive landscape? This is market analysis.
  • What are user preferences and pain points, and how does this affect adoption patterns and usage habits? This helps us understand consumer behaviour.
  • What are the emerging technologies, industry disruptions, and future predictions? From this, marketers keep ahead of tech trends.
  • How can we improve features, optimise the user experience, and get pricing strategies spot on? These insights inform product development.

Methods of conducting technology market research
Researchers employ four key methods:

  1. Quantitative research – surveys, data analysis, and market size calculations
  2. Qualitative research – in-depth interviews, focus groups, and observational studies
  3. Secondary research – industry reports, academic publications, and government data
  4. Competitive intelligence – competitor product analysis, patent research, and financial reports.

Combined, these approaches offer a 360-degree perspective of the technology industry landscape, allowing market researchers to gather broad market data and deep insights.

What is the meaning of technology market research?
Ultimately, technology market research means that tech companies can gather insights to help them make more informed decisions, offering data-driven insights for product development, marketing strategies, and resource allocation.

Research insights also help mitigate risks by identifying potential challenges and opportunities early, allowing for proactive strategy adjustments. It also drives innovation efforts by highlighting areas ripe for technological advancement. Additionally, it promotes a customer-centric approach by helping companies understand and meet user needs and preferences.

Challenges in technology market research
The rapid pace of change in the tech industry makes it difficult to keep research findings relevant. The ecosystems in which many technology products exist is complex, which makes it challenging to isolate and study individual components. Predicting truly disruptive innovations before they gain widespread adoption is extremely difficult. High quality research in the technology sector balances addressing immediate market needs with anticipating future technological shifts.

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