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RICS / Sodexo Global Facilities Management Survey

Survey of senior professionals working in facilities management on behalf of Sodexo, in association with RICS.

Currently 94% of the FM professionals surveyed outsource some or all of their services, with 37% using single service outsourcing, 34% bundled services and 23% integrated.

When asked about future intentions, nearly a third (30%) said they were planning to integrate their service outsourcing in future, vs 28% for bundled services and 25% for single services, which suggests a trend towards integrated services.

When asked about the biggest advantages of integrated or bundled outsourcing, those questioned cited cost efficiencies (75%) and the creation of a single point of contact for customers (68%)

Date Published: 10/06/2015

Categories: Business | Infrastructure | International | Professionals

Client: Sodexo / RICS

Methodology

ComRes interviewed 105 senior professionals working in facilities management, sourced from RICS and Sodexo contacts. Interviews were conducted by telephone between 17th September and 28th November 2014.

  1. RICS_Sodexo_GFM-Tables_12-December-2014 0.02 MB.

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