Survey of senior professionals working in facilities management on behalf of Sodexo, in association with RICS.
Currently 94% of the FM professionals surveyed outsource some or all of their services, with 37% using single service outsourcing, 34% bundled services and 23% integrated.
When asked about future intentions, nearly a third (30%) said they were planning to integrate their service outsourcing in future, vs 28% for bundled services and 25% for single services, which suggests a trend towards integrated services.
When asked about the biggest advantages of integrated or bundled outsourcing, those questioned cited cost efficiencies (75%) and the creation of a single point of contact for customers (68%)
Date Published: 10/06/2015
Categories: Business | Infrastructure | International | Professionals
Client: Sodexo / RICS
ComRes interviewed 105 senior professionals working in facilities management, sourced from RICS and Sodexo contacts. Interviews were conducted by telephone between 17th September and 28th November 2014.