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CAA Aviation Consumer Survey Wave 5

Survey of UK adults on behalf of the CAA on usage of and attitudes towards aviation

  • The vast majority (83%) of those who have flown in the past 12 months are satisfied with the overall travel experience
  • However, satisfaction has decreased from 90% in spring 2016

Date Published: 18/08/2018

Categories: Consumer | Public and communities | Transport | UK

Client: Civil Aviation Authority (CAA)

Methodology

ComRes interviewed 3,500 UK adults online and via telephone between 29th March and 20th April 2018. Data were weighted to be demographically representative of all UK adults by age, gender, region, and working status.

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