Skip to Content

A grocery retailer

Category management

wine case study

Evaluating the risk of increasing wine prices in Grocery due to alcohol duty.

Our client, a grocery retailer, wanted to understand the reaction to an increase in wine prices due to ABV (alcohol by volume), to gain crucial insights that will inform their range strategy ahead of the implementation of alcohol duty.

The Challenge

Due to taxation changes, wines with higher ABV are subject to a greater tax, and therefore, a higher price for the consumer. Our client wanted to understand the impact this will have on the category, and appropriately align their range to continue to meet their customers’ needs.

Research was required to understand more about the grocery wine shopper and their buying behaviour. We needed to ascertain where ABV sits in the decision-making hierarchy, gauging the reaction to the proposed change in tax duty and how shoppers anticipate it changing their wine-buying behaviour.

Our approach

We conducted an online survey of n1,000 UK shoppers who had bought wine from a supermarket in the last 3 months.

The survey included a max diff trade-off exercise to understand what the main decision drivers are when buying wine. This included ranking the importance of ‘specific ABV/strength’ compared to other features such as ‘wine colour’, ‘age of wine’, and ‘a taste I know and like’.

The outcome

Our research found the limited role of ABV/alcohol strength in wine purchase decisions.

The research gave evidence that ABV is not well understood by most wine buyers and indicated that the reaction to the proposed tax duty change was largely negative.

We were also able to provide recommendations to our client around communications and signposting of the upcoming change, as well as promotional tactics.

View Case Studies

Read More
Explore
Brand Development & Strategy | Communication Effectiveness & Optimisation | Concept testing | Consumer Brands | Customer Experience | Customer journey mapping | Customer satisfaction & NPS | Eating & Drinking | FMCG | Ideation & concept development | Market understanding & opportunity | Pricing strategy | Product & service development (Innovation) | Product testing | Range optimisation | Retail | Usage & attitudes | Usage & Attitudes | Volumetrics & Forecasting

Defining the target audience for a fashion brand

06/11/2024
Brand Development & Strategy | Communication Effectiveness & Optimisation | Concept testing | Consumer Brands | Customer Experience | Customer journey mapping | Customer satisfaction & NPS | Eating & Drinking | FMCG | Ideation & concept development | Market understanding & opportunity | Pricing strategy | Product & service development (Innovation) | Product testing | Range optimisation | Retail | Usage & attitudes | Usage & Attitudes | Volumetrics & Forecasting

Streamlining experience research

06/11/2024
Brand Development & Strategy | Communication Effectiveness & Optimisation | Concept testing | Consumer Brands | Customer Experience | Customer journey mapping | Customer satisfaction & NPS | Eating & Drinking | FMCG | Ideation & concept development | Market understanding & opportunity | Pricing strategy | Product & service development (Innovation) | Product testing | Range optimisation | Retail | Usage & attitudes | Usage & Attitudes | Volumetrics & Forecasting

Domestic appliances

06/11/2024
Brand Development & Strategy | Communication Effectiveness & Optimisation | Concept testing | Consumer Brands | Customer Experience | Customer journey mapping | Customer satisfaction & NPS | Eating & Drinking | FMCG | Ideation & concept development | Market understanding & opportunity | Pricing strategy | Product & service development (Innovation) | Product testing | Range optimisation | Retail | Usage & attitudes | Usage & Attitudes | Volumetrics & Forecasting

Global brand health monitor

06/11/2024
Brand Development & Strategy | Communication Effectiveness & Optimisation | Concept testing | Consumer Brands | Customer Experience | Customer journey mapping | Customer satisfaction & NPS | Eating & Drinking | FMCG | Ideation & concept development | Market understanding & opportunity | Pricing strategy | Product & service development (Innovation) | Product testing | Range optimisation | Retail | Usage & attitudes | Usage & Attitudes | Volumetrics & Forecasting

Leveraging reputational drivers

07/10/2024