Conducting research with hard to reach and vulnerable groups is an area of expertise for us. Let’s face it, everyone should be looking to ensure an inclusive, optimised offer. So, understanding the views of minority groups with very specific needs and wants from sport and leisure providers is vital. From conducting qualitative research through to targeted ad-hoc and “always on” research programmes, offering appropriate opportunities for all is something we’re passionate about.
It’s vitally important to look at data within the competitive context to understand how you are seen by participants, visitors and viewers. And how well you are competing for that all important leisure spend – money and time.
The media is constantly reporting on sporting bodies and organisations that have issues with their cultural health. This can have a massive impact on the health and wellbeing of participants, and knock-on effects on brand perceptions. It’s no good dealing with problems when they come to light. Too late. Research programmes are needed to identify the early stages of cultural health issues and provide opportunities to ensure localised issues don’t develop into systematic problems.
Sponsorship investments are huge. Fast insight into the impact within a wider marketing campaign will help you understand how to optimise ROI across all channels. It’s important for the brand, but also for sports and broadcasters to maximise revenues. If you’re looking for an experienced partner to help you measure return, brand awareness and behavioural change, pick us for your team!
How are you performing for those visiting your sports event, and what can be done to improve this experience? Capturing insights from visitors can yield pure magic in the form of brand advocates, as well as increased revenue. Our visitor surveys help build customer experience programmes that generate great experiences, repeat visits and advocacy.
If you’d like to speak with one of our experts right now, please call: +1 (917) 768-2710
