Survey of 9,011 people across Europe on digital expectations.
European consumers are not fully aware of differences in protection standards between traditional telecoms and OTTs.
Consumers would welcome having a choice between paying a monetary fee for using a service or sharing their personal data instead.
Only a small minority of consumers have used public payphones recently, while online tools are the main way for finding contact details rather than phone books.
Date Published: 11/09/2015
Categories: Business | Europe | Public and communities | Technology & Telecoms
Methodology
ComRes interviewed 9,011 people aged 15+ online between 29th June and 13th July 2015. Countries surveyed were:
- UK
- Poland
- Germany
- Italy
- France
- Spain
- Sweden
- Estonia
- Romania
Data were weighted by gender, age and region to be representative of all people aged 15+ in each country.