Customer Buyer Journey Mapping

Having a detailed map of every buyer journey in your market is critical. It allows you to target the right people, at the right time, in the right way.

The result is more customers and more sales, more efficiently.

Using our extensive experience and advanced techniques, Savanta can paint a rich picture of how consumer choices are made in your market and reveal how best to influence buying decisions.

How we map buyer journeys



The different steps of the buying journey and how this differs by segment



What excellence looks like at each step and the relative impact on the ultimate buying decision



Performance against the ideal and how to improve



Findings across the business in an engaging way with a clear plan of action for your customers


New COVID data shows changing sentiment and behavior of consumers

Read more


Why is Generation Z marching to such a different drum?

Read more

Get in Touch

Make a start by telling us a little about what you're looking for.

If you’d like to speak with one of our experts right now, please call: 020 7632 3434 (UK) or +1 917 768-2710 (US)